Best Buy, Target, B&H and Newegg Can Charge Restocking Fees
Walmart, Costco, Apple and Micro Center list no fee on their own sales. Best Buy, Target and Newegg waive theirs if the box is unopened.
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Best Buy, Newegg, Target and B&H can keep part of your refund on opened electronics: 15% at Best Buy and Newegg on set categories, $45 at Best Buy and up to $35 at Target on phones, and at least 15% at B&H if a return misses its conditions. Walmart, Costco, Apple and Micro Center list no restocking fee on what they sell themselves.
The fee is about the box more than the calendar. Best Buy, Target and Newegg all say an unopened return pays nothing.
Earbuds are the awkward case once opened; each store’s policy on opened earbuds reads differently.
Who charges what
| Retailer | Restocking fee | Applies to | Exemptions | Source |
|---|---|---|---|---|
| Best Buy | 15% of the price; $45 on activatable devices | Drones, digital cameras, lenses, camcorders and action cameras, projectors and screens, special orders, and items such as premium scooters, saunas and cold tubs; $45 on phones, cellular tablets, hotspots, cellular wearables | Unopened; prepaid phones (from the $45); purchases in AL, CO, HI, IA, MS, OH, OK, SC | Return & Exchange Promise |
| Newegg | 15% | Opened hard drives, motherboards, graphics cards, projectors, TVs | Unopened; arrived damaged or defective | Return policy |
| Target | Up to $35 | Opened phones | Unopened; where prohibited | Returns help |
| B&H | Minimum 15% | A return that fails its conditions | A return in new condition with box, packing and accessories | Returns & Exchanges Policy |
| Walmart | None listed on its own sales | Marketplace sellers may charge up to 20% | — | Standard Return Policy; corporate policies |
| Costco | None listed | — | — | Return policy |
| Apple | None listed | — | — | Returns & Refunds |
| Micro Center | None | — | — | Return policy |
Each row is the store’s own policy page, read on 9 October 2026. Both Best Buy and Target say the fee is taxed in some states.
Where the fees bite
Cameras, drones and projectors at Best Buy. These are the categories where an opened return costs the most, because 15% scales with the price. Best Buy’s restocking section names no membership exemption, though the same page gives My Best Buy Plus and Total members 60 days to return most products instead of 15.
PC parts at Newegg. The fee covers hard drives, motherboards and graphics cards, the parts most likely to be bought for a build and then not used. It also covers projectors and TVs. Newegg’s wording is that the fee “may apply” to these categories “if items are returned in opened condition”.
Phones at Target and Best Buy. Target’s charge is up to $35; Best Buy’s is a flat $45 on activatable devices, prepaid phones excepted. Both stores also give phones a shorter window: 14 days at Best Buy for everyone, members included, and 14 days at Target for phones bought in store or for Order Pickup. Target gives all Apple and Beats products 14 days.
Anything incomplete at B&H. B&H has no fee list. It “reserves the right to refuse the return or to charge a minimum 15% restocking fee” when a return is not “in new condition, in their original unaltered box” with “all packing material, blank warranty cards, manuals, accompanying free items and accessories”. It also deducts return shipping if you use its label.
Where there is no fee
Micro Center says it plainly: “No, we don’t charge restocking fees.” It shortens the window instead, to 15 days for desktops, laptops, tablets, processors, motherboards, drones, cameras, projectors and phones. Open-box items there follow the same windows as new, as our Best Buy open-box guide noted.
Costco’s policy names no fee and gives 90 days on televisions, projectors, computers, tablets, cameras, drones and cellular phones. Apple’s U.S. pages name none either, within its 14-day window.
Walmart’s policy mentions restocking fees only for Marketplace sellers, which may charge up to 20%. Check the seller on the order before you assume Walmart’s own terms apply. Walmart gives most consumer electronics 30 days and wireless phones 14, and says most items bought from 1 October to 31 December can come back until 31 January.
How to avoid a fee
- Return it unopened. At Best Buy, Target and Newegg this removes the fee outright. If you are unsure about a camera or a graphics card, decide before you break the seal.
- Report a fault as a fault. Newegg states that a product received damaged or defective carries no fee. Best Buy’s policy says it will arrange a replacement for a damaged, defective or wrong item returned within the window, but does not say how its fee applies; ask for the replacement rather than a refund for change of mind.
- Stay inside the window. A late return is not a fee problem; it is a refusal. Windows run from 14 days at Apple to 90 at Costco, and the dates for a Black Friday purchase fall earlier than most people expect.
- Keep everything. Box, inserts, manuals, cables and any free items. B&H makes these a condition of avoiding its fee, and Best Buy may deny a return or deduct for missing parts.
- Buy fee-prone categories where the fee is absent. A projector or camera returned to Costco or Micro Center carries no listed fee; the same item opened and returned to Best Buy can cost 15%.
If the price drops rather than the item disappointing, a return is not always the cheapest fix; several stores will refund the difference instead.
Questions people ask
Does Best Buy charge a restocking fee?
On some opened items. It is 15% of the price for drones, digital cameras, lenses, camcorders, projectors and a few other categories, and $45 for phones and other activatable devices. Unopened returns carry no fee, and neither do purchases in AL, CO, HI, IA, MS, OH, OK or SC.
Does Walmart charge a restocking fee on electronics?
Not on items Walmart sells itself, according to its policy pages. They mention restocking fees of up to 20% only for items from Marketplace sellers. Most consumer electronics bought from Walmart go back within 30 days, wireless phones within 14.
Does Target charge a restocking fee?
Only on phones, as far as its return policy says: up to $35 if the phone is opened, taxed in some states. There is no charge on an unopened phone. Other electronics carry no listed fee, with a 30-day window, or 14 days for Apple and Beats products.
Does Costco charge a restocking fee?
Its return policy names none. Televisions, projectors, computers, tablets, cameras, drones and cellular phones can come back within 90 days of when you received them.
How do I avoid a restocking fee?
Return the item unopened if you can: Best Buy, Target and Newegg all waive their fee for unopened products. If it is faulty, say so; Newegg waives its fee for damaged or defective items. Keep every part, manual and piece of packing, which B&H makes a condition of avoiding its fee.
Does Apple charge a restocking fee?
Its U.S. return pages list none. You have 14 days from receiving the item to return it, repackaged with its cords, adapters and documentation. Opened software that has been installed cannot be returned.
How we researched this
No one at bitcritiq has handled this product. Everything here comes from published sources, listed below.
- What this cannot tell you
- Amazon is not covered: we did not read amazon.com, in any browser. Sam’s Club is not covered either; its return page rendered no policy text and its help article returned a technical-difficulties error on 9 October. This describes written policy at nine stores on one date, not how a store applies it at the counter, and we have made no returns. Best Buy and Target do not say on these pages whether a defective item is exempt from their fee; Newegg does. Third-party marketplace sellers at Walmart, Best Buy and Newegg can set their own terms. Policies change, often before the holidays. None of this is legal advice or overrides state law; Best Buy itself lists eight states where it charges no fee.
How we chose this, and what we did
- Why this subject
- Our Trends digest for 4 October 2026 has the buying seed “return policy” at 58% of its peak and rising towards a December peak, with Black Friday on 27 November. Our existing pages cover return windows, price drops after purchase and Best Buy open-box grades; none answers the question a returner asks at the counter, which is whether the store keeps part of the refund.
- How we looked at it
- Every fee, category and exemption is quoted from the retailer’s own return-policy page, read through a browser on 9 October 2026: Best Buy’s Return & Exchange Promise (effective 23 February 2026), Walmart’s Standard Return Policy help article and its corporate policies page, Target’s Returns help page (answers expanded and read from the page text), Costco’s return policy answer, Apple’s Returns & Refunds page and U.S. Retail Sales Policy, B&H’s Returns & Exchanges Policy, Newegg’s Return policy (updated 19 August 2026) and Micro Center’s return policy. For each store we say charges nothing, the control is that the same page sets out its electronics return terms in detail: Costco’s 90-day electronics list, Apple’s 14-day window and list of ineligible items, Walmart’s 30-day consumer electronics window and its Marketplace restocking terms, and Micro Center’s own “Restocking Fee: None”. A text search of the Costco and Apple pages for “restock” returned nothing.
What this rests on
6 claims, all official. Nothing here was measured by bitcritiq — see how we test for why. Open a claim to read the source it came from.
Best Buy charges 15% of the purchase price on opened drones, digital cameras, camera lenses, camcorders, projectors and some other categories, and $45 on opened activatable devices.Official
Best Buy Return & Exchange Promise: “Activatable devices (excluding prepaid phones): $45”; “Drones, digital cameras, camera lenses, camcorders (including action cameras), golf launch monitors, premium scooters, … projectors, projector screens, … and special-order products: 15% of item purchase price”. “There is no restocking fee if the product is unopened, or if the purchase occurs in: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law.”
Newegg may charge 15% on opened hard drives, motherboards, graphics cards, projectors and TVs, but not on unopened returns or on items that arrive damaged or defective.Official
Newegg Return policy: “A 15% restocking fee may apply to select product categories, including hard drives (HD), motherboards (MB), graphics cards (VGA), projectors, and televisions (TV) if items are returned in opened condition. New and unopened returns will not be subject to a restocking fee. Products that are received by the customer in damaged or defective condition will not be subject to a restocking fee.”
Target may charge up to $35 to restock an opened phone.Official
Target Returns help page, under Additional Fees, Mobile Phones: “A restocking charge of up to $35 for phones may apply except where prohibited. The restocking charge will be taxed in select states. There is no restocking charge if the product is unopened.”
B&H can charge a minimum 15% restocking fee when a return does not meet its conditions.Official
B&H Returns & Exchanges Policy: “If all conditions are not met, B&H reserves the right to refuse the return or to charge a minimum 15% restocking fee. All returned items must be in new condition, in their original unaltered box and must include all packing material, blank warranty cards, manuals, accompanying free items and accessories.”
Micro Center says it does not charge restocking fees.Official
Micro Center return policy, Key Facts: “Restocking Fee: None”. FAQ: “Does Micro Center charge restocking fees? Answer: No, we don't charge restocking fees.”
Walmart's return policy mentions restocking fees only for Marketplace sellers, at up to 20%.Official
Walmart corporate policies page: “Please reference the Marketplace Seller’s return policy for details regarding refunds and possible restocking fees (up to 20%)”, and “Returns of major appliances sold on Walmart’s Marketplace may be subject to up to a 20% restocking fee.” No other use of “restock” appears on the page.
Sources 10
- Return & Exchange Promise — Best Buy (effective 23 February 2026)Officialaccessed Oct 9, 2026
- Walmart Standard Return Policy — Walmart HelpOfficialaccessed Oct 9, 2026
- Walmart Policies and Guidelines — Walmart CorporateOfficialaccessed Oct 9, 2026
- Returns — Target HelpOfficialaccessed Oct 9, 2026
Show 6 more · 6 official or standards
- What is Costco’s return policy? — Costco Customer ServiceOfficialaccessed Oct 9, 2026
- Returns & Refunds — AppleOfficialaccessed Oct 9, 2026
- Sales Policies, U.S. Retail Sales — AppleOfficialaccessed Oct 9, 2026
- Returns & Exchanges Policy — B&H Photo VideoOfficialaccessed Oct 9, 2026
- Return policy — Newegg Knowledge Base (updated 19 August 2026)Officialaccessed Oct 9, 2026
- What is the return policy? — Micro CenterOfficialaccessed Oct 9, 2026
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