Mobile · Guide

Both Makers Will Sell You the Parts Now

Apple and Samsung both run official self-repair. Only Samsung says outright what it does to your warranty.

Apple Self Service Repair against Samsung Self-Repair. Apple covers iPhone, iPad, Macs, displays and Beats, rents professional tools and offers credit for returned parts. Samsung covers mobile through home appliances, gives parts a 90-day warranty and states the main warranty is not impacted.
Illustration: bitcritiq
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Both companies will now sell you the part, the tool and the manual. The difference worth knowing is what each is prepared to put in writing afterwards. Samsung states plainly that its warranty is not affected by using the programme. Apple’s page does not address the question at all.

Neither is aimed at a beginner, and both say so in their own way.

What each programme is

Apple Self Service Repair Samsung Self-Repair
Covers iPhone, iPad, Mac laptops and desktops, Apple displays, Beats Mobile, tablet, laptop, TV, audio, monitor, home appliances
Tools Rent or buy professional-grade tools Genuine parts, tools and self-guided manuals
Old part Credit when you return it, on some repairs
Parts warranty 90-day limited warranty from delivery
Your warranty not addressed on the page “not impacted by Self-Repair”

Each company’s own description, read 5 September 2026.

The warranty sentence is the one to read

Samsung’s is unusually clear, and it does two things at once. It says the device warranty survives the repair, and it says that if you break something in the attempt, the resulting repair may not be covered.

That is exactly the right level of honesty: the programme does not punish you for using it, and it does not indemnify you against your own mistakes. A reader can make a decision on that.

Apple’s page is silent on the point. Its position may well be similar, but a person deciding whether to open their own phone is entitled to read it rather than infer it.

Both are aimed at people who have done this before

Apple says so directly: the programme is “intended for individuals with the knowledge and experience to repair electronic devices.” Samsung frames it as being for individual owners and unaffiliated repair businesses.

That is not a disclaimer to skim past. These are the same parts and the same procedures a technician uses, and the tool rental exists because the correct tools are large, specific and expensive. The programme makes the repair possible, not easy.

The number neither of them gives you

Parts pricing is the figure that decides whether any of this is worth doing, and it does not appear on either programme page. Both send you to a separate store.

That matters because the honest comparison is a three-way one: the part plus tools plus your time, against a shop’s quote, against the device’s remaining value. Self-repair wins that comparison sometimes and loses it often, and neither company is going to do the arithmetic for you.

The credit Apple offers for a returned part is a real thing to factor in, and it is the sort of detail that changes an answer near the margin.

What to actually do

  • Get the parts price before anything else. It is the whole decision and it is one page away from where you started.
  • Read the warranty position for your maker, and if the page does not state one, ask before you open the device rather than after.
  • Price the tools, including rental, and count them once rather than amortising them over repairs you may never do.
  • Check whether the old part earns you credit. On Apple’s programme some repairs do, and it is subtracted from the real cost.
  • Be honest about the second sentence on both pages. Both makers say this is for people with experience, and the cost of finding out otherwise is the device.

How we researched this

No one at bitcritiq has handled this product. Everything here comes from published sources, listed below.

What this cannot tell you
Neither company publishes parts pricing on the pages read here, and price is the figure that decides whether self-repair makes sense at all, so this page cannot tell you whether it is cheaper than a shop. It describes the United States programmes; availability and terms differ by country. It is not a repair guide and carries no view on whether any given repair is within your ability, which is the other half of the decision. Programme terms change, and both companies have expanded their coverage repeatedly.
How we chose this, and what we did
Why this subject
Both of the largest phone makers now run official repair programmes selling genuine parts to the public, which was not true a few years ago and is still not widely known. The interesting difference is not what they sell but what each one is willing to say in writing about the consequences, because that is the part a person weighing up a repair actually needs.
How we looked at it
Every description and every quotation is taken from the company's own programme page, read on 5 September 2026. Where a page is silent on something, this article says it is silent rather than filling the gap from elsewhere.

What this rests on

6 claims, all official. Nothing here was measured by bitcritiq — see how we test for why. Open a claim to read the source it came from.

  • Apple states its programme is intended for people who already know how to repair electronics.Official

    Apple's page states: "Self Service Repair is intended for individuals with the knowledge and experience to repair electronic devices."

  • Apple offers credit for the part you replace, on some repair types.Official

    Its page states that for certain repair types you may receive credit when you return a replaced part from your Apple device.

  • Samsung gives its genuine repair parts a 90-day limited warranty from delivery.Official

    Samsung's page states that Samsung genuine repair parts are covered by a 90-day limited warranty from the date of delivery.

  • Samsung states that using the programme does not void the device warranty, but damage you cause may not be covered.Official

    Its page states the Samsung Limited Warranty is not impacted by Self-Repair, while noting that if damage results from the self-repair attempt, any subsequent repair may not be covered under warranty.

  • Samsung's programme covers a wider range of product categories than Apple's.Official

    Samsung lists mobile, tablet, laptop, TV, audio, monitor and home appliances. Apple lists iPhone, iPad, Mac laptops and desktops, Apple displays and Beats products.

  • Neither page publishes parts pricing.Official

    Both direct the reader to a separate store to see parts and prices; no figure appears on either programme page.

Sources 4

  1. Self Service Repair — Apple SupportOfficialaccessed Sep 5, 2026
  2. Self-Repair — Samsung US SupportOfficialaccessed Sep 5, 2026
  3. The Extended Warranty Offered at Checkout — bitcritiqaccessed Sep 5, 2026
  4. Refurbished: Read Who Backs the Warranty — bitcritiqaccessed Sep 5, 2026

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